James Hardie Elite Preferred Contractor Status

Newly remodeled home

Joseph Ketner Construction has a long and successful relationship with James Hardie and its products. As such, we have long been a James Hardie Preferred Remodeler, a designation given to less than 1% of the siding companies throughout the United States. We are proud of this designation and of our partnership with James Hardie.

So it should come as no surprise that we are even more thrilled to have earned the James Hardie Elite Preferred Contractor status. This designation is given to contractors that meet a level of efficiency and standardized business processes. It is the highest designation in the contractor alliance program and requires regular and unscheduled installation audits by the company.

The James Hardie Contractor Alliance™ program was created to ensure homeowners are able to differentiate between siding contractors and find those that meet the very lofty quality standards of customer satisfaction. Joseph Ketner is currently one of the highest-rated Elite Preferred Contractors in the Portland, OR, area with a 98% recommendation rating.

James Hardie Preferred Qualifications

100% Hardie Badge – This signifies that Joseph Ketner offers James Hardie products for each and every job we work on. This isn’t to say we don’t work with other brands for products not currently offered by James Hardie.

Homeowner Recommended Badge – We have reached the highest standard of homeowner recommendation, based on data compiled by GuildQuality. They are the industry leader when it comes to customer satisfaction third-party surveying.

Years in Program Badge – After eight years within the program, Joseph Ketner Construction has proven its longevity in a very competitive industry. We like to think it’s because of our outstanding customer service, transformative results, and dedication to using only the best materials available.

Design Excellence Badge – We are experts at installing a variety of James Hardie products as well as materials from other manufacturers. Our design-build teams offer options based on your ideas and our experience working with siding and other exterior finishes for your home.

Even before reaching Elite or Preferred Elite status, we submitted to a rigorous process set forth by the James Hardie Contractor Alliance Program. This included adhering to installation best practices, a professional and transparent sales approach, and the appropriate business credentials (including licensing, insurance, and other requirements).

Of course, we were big believers in everything Elite Preferred Contractor status stands for before we enter the alliance program. We’ve been offering expert installation, superior products, and great customer service in Portland for 20 years. If you’re looking for a siding contractor you can trust, look no further than Joseph Ketner Construction.